Privacy Policy

At Clean Dream Cleaners, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website and services. By engaging with our site or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when using our website or services, including:

• Name
• Contact details (email address, phone number)
• Address
• Payment information (where applicable)
• Information about your property and cleaning preferences

We also collect non-personal information such as browser type, operating system, and browsing activity on our website through cookies and similar tracking technologies.

2. How We Use Your Information

The information we collect is used to:

• Provide and manage our cleaning services
• Communicate with you regarding bookings, appointments, and inquiries
• Process payments securely
• Improve our website, services, and customer experience
• Send occasional promotional emails or updates (with your consent)

3. How We Share Your Personal Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal data. This includes secure data storage, encryption for sensitive information, and access control protocols to prevent unauthorized access.

5. Sharing of Information

Clean Dream Cleaners does not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (e.g., payment processors) who assist in delivering our services, and they are obligated to protect your data.

We may also disclose information if required by law or to protect our legal rights.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that allow us to recognize your preferences and provide customized content.

You can choose to disable cookies in your browser settings, though this may affect the functionality of our website.

7. Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request the correction of inaccurate data
• Request the deletion of your data, subject to legal and contractual obligations
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. Clean Dream Cleaners is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

Clean Dream Cleaners
Email: info@cleandreamcleaners.com